Managed Services

While business data implementations—both Guidewire and non-Guidewire—maybe successfully delivered, organizations typically maintain a Managed Servicesteam to handle ongoing post-production data issues, ETL job failures, and continuous enhancements to existing data warehouses and external data integrations. Additionally, there is often a requirement to develop new data integrations to achieve further business benefits, extend data warehouse dimensions or facts, or build advanced reports that enable deeper data insights for informed decision-making.

At Dark Magnetars, our team of highly analytical professionals provides comprehensive Managed Services, including:

  • Requirement analysis
  • ETL design
  • Job monitoring
  • Rapid resolution of job failures
  • Service ticket management
  • Development of new ETL pipelines and reports, as well as code
  • Enhancements
  • Testing and validation

We have extensive experience collaborating with major incident and problem management teams on the client side to resolve critical incidents swiftly and to address long-term data-related issues effectively.

Job Monitor

 

Typically, manual monitoring of daily ETL jobs requires dedicated resources and can be time-consuming. To streamline this process, we have developed an accelerator that automatically notifies our support team if a job exceeds its expected runtime threshold or fails. This solution can be readily customized to fit various data support projects. For data transformations implemented using SAP BODS ETL, the accelerator can be used as-is or with minimal customization.

Ready to transform your data journey?

Connect  with us to unlock new business possibilities.

Let’s Connect